Dig Deeper
This was first published in October 2011
BI technologies, BI management, BI data analytics, BI reporting tools
Database management systems (DBMS), Data warehousing best practices, Data architecture and data modeling concepts
Data quality tools, Data quality best practices, Data governance model
Enterprise data integration and enterprise application integration, SOA data services, ETL in data warehousing, Master data management (MDM), Customer data integration (CDI)
This was first published in October 2011
HyperCITY services a million customers selling them about 40,000 products. Know how one of India’s largest hypermarket chains accomplishes this.
Ready to invest in CRM? Follow these best practices to ensure your implementation delivers results.
Our IT Leadership Awards judge notices several things our award winners have in common, and reveals the keys to getting noticed -- and getting ahead.
Data center experts say most enterprises can’t imitate Facebook’s Open Compute Project, but they could reap the benefits over time.
Green initiatives aren’t just for data centers. Reducing electricity use and preventing e-waste at home can be as simple as using free VMware software to virtualize desktops.
Scaling hosted applications on the Windows Azure cloud enables adjustment of virtual machine counts. Our Windows Azure guide’s second part shows you how.
Getting management to approve security budgets is difficult. Here are guidelines to help you prepare and present information security budgets effectively.
Maltego is a powerful OSINT information gathering tool. Our Maltego tutorial teaches you how to use Maltego for personal reconnaissance of a target.
Securing point of sale (POS) environments can be tricky. Shobitha Hariharan and Nitin Bhatnagar share comprehensive POS terminal security best practices.
An emphasis on educating end users and upgrading internal processes can help enterprises fix data quality problems without dropping a ton of cash, according to analysts.
New research shows data virtualization, data governance and master data management initiatives provide higher levels of satisfaction with data quality and data integration.
Enterprise information management programs should be molded around clear business objectives, says a senior information architect at Bank of America.
Organizations will have to push beyond storage requirements and basic business intelligence tools to exploit big data, according to a Gartner analyst.
According to a recent Gartner survey, mobile technology is the second most important priority for CIOs in 2012, but building the business case is easier said than done.
Businesses looking to build effective business intelligence and analytics programs have to toe the line between focusing on the basics and using new technology to build more complex BI systems.
Attendees at the ACCE call center expo say they’re ready to engage customers through social media.
A consultant at the recent ACCE call center expo urged call centers to drop the glut of performance metrics and favor a human approach.
Although many don’t immediately think of CRM and health care together, recent U.S. legislative changes to health care standards are causing organizations to think of patients as customers.