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  • Government of Maharashtra to clean up electoral data

    The Government of Maharashtra is cleaning up voter lists using IT tools, to minimize duplications in voter ID cards and correct errors

  • Why customer service automation goes awry

    Customer service automation is increasingly becoming non-negotiable for companies today. Without it, contact centers would be overwhelmed with calls, emails and social media posts, with no way to filter and sort them so they get answered quickly....

  • Data-centric approach to security in India needed

    A data-centric approach to security is an urgent necessity as cloud computing enables ever-increasing volumes of data to be accessed with ease by multiple parties, industry executives said.

    As individuals make an increasing amount of...

  • Indian mobile business intelligence surge bucks global trend

    India is set to experience a surge in mobile business intelligence (BI) adoption despite slow global take-up.

    The latest BARC BI global survey showed that 16% of companies...

  • CRM critical to digital transformation in India

    Indian businesses are integrating their customer relationship management (CRM) investments with digital initiatives as the rate of customer interaction takes off.

    Social, mobile, big data, cloud and the internet of things are all driving...

  • Indian CIOs focus on understanding customers as economy picks up

    Spending on business intelligence and analytics technologies will increase as Indian CIOs attempt to better understand their customers in the light of an improving economy.

    The Indian economy will start to pick up in 2014 partly due to...

  • Big data salary increases present cost pressure for Indian CIOs

    As pressure mounts on CIOs to drive business growth through customer acquisition, big data skills, which come at a premium, will put pressure on budgets.

    The need for people with the right skills means CIOs will spend more of their...

  • Indian consumers likely to use technology for health and fitness

    Indian consumers are enthusiastic about smart digital technology to collect and share lifestyle information, according to global research from Accenture.

    The willingness of consumers to share personal information through these devices is...

  • tooling

    Tooling, also known as machine tooling, is the process of acquiring the manufacturing components and machines needed for production. 

  • How will India meet big data skills shortfall?

    Big data is at a nascent stage in India and businesses are looking for people with the right skills to help tap its potential for sustained business growth.

    But a shortfall in suitable candidates for jobs is anticipated unless graduates...

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