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• CIO

  • Indian health care needs IT boost

    Health care providers in India will spend 57 billion rupees on IT products and services in 2013 compared to 53 billion rupees spent in 2012.

  • Indian enterprises invest in IT for growth

    In 2013, Indian CIOs increasingly will spend money on IT aimed at helping their business grow, according to a joint survey from the CIO Klub and Ernst & Young India.

  • As IT pervades the enterprise, here comes the chief procurement officer

    The rise of the chief procurement officer raises questions about the role of IT.

• Data Center

  • Making mainframe technology hip again

    IBM keeps improving mainframe technology, but what is the long-term forecast for big iron as third-party tools decline and mainframe experts retire?

  • Determining the best Linux distribution for your enterprise

    There are many flavors of Linux, making the selection process for the best Linux distribution for your business difficult to whittle down.

  • Cloud critical to e-governance in India

    The Government of India is expanding e-governance throughout the country and is working on embracing cloud computing for it.

• Information Security

  • BYOD: Securing the risk to access the cost benefits

    Bring-your-own-device schemes offer businesses the opportunity to cut the costs and improve user experiences, but benefits can be dwarfed by the risks.

  • A CIO's five-point plan for managing endpoint security

    Niel Nickolaisen offers a five-point solution for managing endpoint security for the hyper-connected enterprise -- starting with data governance.

  • Microsoft offers 'fix' for latest Internet Explorer zero day

    Microsoft released a temporary fix to mitigate attacks using the most recent Internet Explorer 8 zero day vulnerability.

• Data Management

  • New BI stack tackles data load at Boston Children's Hospital

    Boston Children's Hospital upgraded its business intelligence architecture to boost enterprise reporting, a move that also required retraining users.

  • Expanded Hadoop use cases will drive need for new enterprise features

    With user interest rising, Hadoop vendors are trying to pave a path to higher adoption with add-ons that target issues holding the technology back.

  • Jim Goodnight on SAS in-memory analytics and the data scientist

    A podcast Q&A with SAS execs Jim Goodnight and Jim Davis looks at big data enablers, including in-memory analytics, and the role of data scientists.

• Business Analytics

  • In-memory analytics tools pack potential big data punch

    The faster analytics performance spurred by in-memory technology can help companies capitalize on big data, but there are barriers to be aware of.

  • Marketing and advertising remain sweet spots for big data technology

    Marketing and advertising are the sweet spots for big data, but those who serve up marketing insights and ad space will need to evolve to survive.

  • Strategies for de-cluttering business intelligence dashboard designs

    Expert Brian Jordan shows business intelligence managers how to avoid developing dashboards that overwhelm business users with too much information.

• CRM

  • ACCE conference honors the best workers in the call center industry

    The ACCE conference celebrated its 10th anniversary with the ICMI awards dinner. Find out which companies were recognized for excellence in service.

  • Windows 8 operating system a marked change in touchscreen environments

    Move aside iOS: Windows 8 operating system could be what turns tablets and smartphones into serious business platforms.

  • Mobile technology makes time management challenging

    Mobile technology has made it easier to solve problems at the office while we aren't at the office. But all that connectedness could mean more work and less play.

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