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Customer data integration (CDI)

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  • KPI formation for CDI efforts

    A KPI can help stay on track when assessing any project. Let’s take a look at what are the top three KPIs for a CDI effort. 

  • Analytics and integration software for collecting customer data

    If you’re collecting customer data for analysis, learn about options such as data integration technology and third-party systems for collecting customer data from external sources. 

  • MDM vs. CDI

    Jill, glad to see you'll be hanging around on TechTarget for a few weeks. I think people will be bleeding your brain for substantive advice. I'll certainly take my shot. Here's my question: Everyone -- including you -- has been saying "plan MDM, but ... 

  • Selecting customer data integration software

    When choosing customer data integration (CDI) software, should you go with CDI-specific tools or master data management (MDM) software with built-in CDI? Find out in this expert response. 

  • Building a customer data integration business case: Project specifications

    Building a customer data integration business case requires some basic knowledge of the project's scope and specifications. Our CDI expert discusses general expectations for CDI implementation times and costs. 

  • CDI initiative: Where to begin?

    Our expert offers some advice on various approaches to launching a customer data integration (CDI) project. 

  • Implementing CDI risks

    Jill: Thanks for the clarity you've provided on the differences between CDI and other technologies. My company is currently evaluating CDI vendors. My business people are afraid of implementing CDI risks building a new data silo. Is this true? 

  • The origins of CDI

    Jill, glad to see you on in near real-time. Here's a question for you: how did Customer Data Integration (CDI) technologies come about? What was the inception of CDI and why couldn't other technologies handle the problem? 

  • Data modeling for data warehouse projects

    Learn why data modeling is an important step to building a data warehouse. 

  • Data warehouse concepts: Data flow and sending data to sour

    Learn about a data warehouse concept: data flow. And find out if it's a good idea to flow data from your data warehouse or data marts back to source systems. 

  • See more Expert Advice on Customer data integration (CDI)
About Customer data integration (CDI)

Ensure the most complete view of customer data with our extensive customer data integration (CDI) resources. Build customer data model blueprints with our in-depth advice. Or get insights into the hottest CDI and customer data mining trends to evaluate their feasibility in your organization. Get MDM-CDI implementation best practices in our content repositories. Leverage our expert whitepapers, case studies and features to optimally consolidate as well as manage customer information from multiple sources using customer data integration. Learn about the various options in terms of customer data integration software in the market.