The flag carrier airlines of India owned by Air India, a Government of India enterprise, faced a major technical glitch in their check-in system
Indian IT spending is forecast to reach $73.3bn in 2015, up by 9.4% from $67.1bn in 2014
Business-to-business (B2B) suppliers are investing in technology to address changing buying habits in the consumer retail sector, as online business purchases surge.
IBM is planning its first datacenter focused on providing cloud services to Indian organizations
Amazon Web Services (AWS) launched AWS Aurora – a MySQL-compatible database engine for its relational database service, billed by analysts as a “database game-changer” – at its re:Invent 2014 user conference.
Google has creates Hindi-language website to add 300 million Indian internet users by 2017
India is moving towards a digital future with dreams of smart cities, but Indian IT companies seem to be unconscious to the need for data security
Chinese mobile phone maker Xiaom is to set up a datacenter in India to allay fears over data security raised by the Indian Air Force (IAF).
Detecting fake websites needs to be part of all companies' security strategies, according to security and domain name experts.
The Vertica Analytics Platform from Hewlett Packard Enterprise is designed to be used for data warehouses and other complex, query-intensive applications.
Hadoop has been slowly plodding through the big data jungle, but SQL's integration may put a spring in the elephant's step.
Attention's been placed on Spark running on Hadoop, but there are Spark connectors for NoSQL that usher in a new class of operational analytics.
At the 2016 TDWI Executive Summit in Las Vegas, business intelligence managers detailed moves by their organizations to embrace self-service BI tools -- and the benefits that followed.
Convincing executives and other workers to adopt business intelligence software remains surprisingly difficult. If you aren't selling BI's benefits internally, that might be one reason why.
Deployments of self-service BI and data discovery tools need to be governed to keep things in order. But finding the right balance between user freedom and IT oversight isn't always easy.
Customer service agents set the tone for a customer's interactions with a company. Learn how to improve the experience with contact center management dos and don'ts from an expert.
The virtual contact center has become increasingly compelling. Why?
A shortsighted focus on closing the deal can cause a company to come up short of its real goal of nurturing consumers throughout the customer lifecycle.